Terms of Service
Effective Date: September 2025 Organization: Defiant Health
1. Agreement
By accessing or using Defiant Health’s website, services, or materials, you agree to these Terms of Service. If you do not agree, do not use our services.
2. Nature of Services
- Defiant Health is a medical tourism concierge and information service.
- We provide referrals, logistics support, and resources.
- We are not a healthcare provider and do not deliver medical treatment.
- All medical care is delivered by independent hospitals, clinics, and practitioners.
3. No Medical Advice
- Information provided by Defiant Health is for general informational purposes only.
- It should not be interpreted as medical advice or diagnosis.
- Always consult a licensed medical professional before making healthcare decisions.
4. Privacy & Data
Your use of our services is also governed by our Privacy Policy. Key points:
- Defiant Health is not a HIPAA-covered entity.
- Do not send us private medical records or sensitive health data.
- We may use the information you provide to improve marketing, services, and outreach.
- We do not sell or rent your personal data.
5. User Responsibilities
By using our services, you agree to:
- Provide accurate and lawful information.
- Use our resources only for lawful purposes.
- Accept that Defiant Health is not responsible for the outcome of medical treatments arranged through referrals.
6. Third-Party Providers
- Hospitals, clinics, and other providers recommended by Defiant Health are independent entities.
- Defiant Health is not liable for their actions, omissions, or outcomes.
- You are responsible for reviewing the terms, conditions, and privacy practices of any provider you engage with.
7. Fees and Payments
- Some services may require payment.
- Fees are disclosed at the time of booking or engagement.
- Payments are non-refundable unless otherwise stated.
8. Limitation of Liability
To the fullest extent permitted by law:
- Defiant Health is not liable for any damages resulting from medical treatment, travel, or use of third-party services.
- Our liability is limited to the amount you paid us for concierge services, if any.
9. Indemnification
You agree to indemnify and hold harmless Defiant Health, its officers, and affiliates from any claims, damages, or expenses arising out of your use of our services.
10. Modifications
We may update these Terms of Service at any time. Changes will be posted with a new effective date. Continued use of our services means you accept the updated terms.
11. Governing Law
These Terms are governed by the laws of Thailand and the United States, to the extent applicable.
12. Contact
Questions about these Terms may be directed to:
Defiant Health Email: support@defiant.to Website: https://defiant.to